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Thursday, 13 October 2016

Rwanda Bans Importation And Distribution Of Samsung Galaxy Note 7

Rwanda Utilities and Regulatory Authority (RURA), yesterday, announced that it had banned the importation and distribution of Samsung Galaxy Note 7 on the Rwanda market.

In a statement, RURA acting director-general Patrick Nyirishema said the move was due to safety reasons and urged consumers who may have individually bought them abroad to power them down and return them to sellers.
"For safety reasons, consumers who may have individually bought them abroad are required to power them down and return them to where they were purchased," the statement reads in part.

Speaking to The New Times, Nyirishema said that, to their knowledge, there were no Samsung Galaxy Note 7 on the market as RURA had not yet approved retail of the phone. "Prior to the sales of any new phones in the market, we have to approve them after ensuring they meet required standards. Since these phones had been found to be faulty, we had not yet approved their resale," he said.

However, Nyirishema added that individuals could have bought the phones abroad and brought them into the country. For such instances, he asked them to put them off and find ways to return them to sellers.

In most instances, such phones come with a warranty that guarantees buyers a refund in the event of a recall. The phone was produced by South Korean electronics giants, Samsung Electronics.

The manufacturer on Tuesday scrapped the phone off their list of products barely two months after its debut in the market.


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